RETURNS
CAD
HOW TO INITIATE A RETURN:
- Log into your account here or if you do not have an account, enter your information here
- Select your order
- Click RETURN
- Select item(s) you wish to return, quantity and return reason
- Print and attach the return shipping label, removing or covering old labels
- Please include the packing slip inside the box and ship your return within 14 days of delivery
For your convenience, click here to find the nearest UPS drop off location.
Please note: A $10 restocking fee will be deducted from your refund.
Though we process your refund immediately, please allow up to 2 weeks for it to appear on your account. Refunds will be issued to your original form of payment.
*For orders placed through Atelier Direct, please contact your stylist to initiate a return